At Norah Gardens, we are committed to providing a seamless and easy shopping experience for our customers, including an efficient shipping and delivery process. Our shipping and delivery policy outlines the terms and conditions for the shipment of our products.
Service Coverage:
We ship our products throughout the Kingdom of Saudi Arabia.
Shipping and delivery Costs:
Shipping costs depend on the weight and size of the product as follows:
– Small parcels: SAR 35 per order
– Large parcels: SAR 150 per order
Shipping and Delivery Time:
– Riyadh: 1-3 business days
– Rest of Saudi Arabia: 2-7 business days
Order Tracking:
You can track your order by contacting us.
Changing Delivery Address:
Our customer service team is happy to assist you in changing the delivery address and date upon request. However, please note that the delivery address cannot be changed outside the original delivery country.
General Delivery Terms:
– While we are strongly committed to delivering within the specified time frame during order confirmation, these delivery timeframes are estimates.
– We are not responsible for non-delivery due to reasons beyond our control, including your absence at the specified address or your request to postpone delivery.
– Orders are delivered daily except on Fridays and official holidays in Saudi Arabia.
– Orders recorded outside our regular working hours (9 AM – 11 PM), after the last order registration time during the day, or on Fridays, Saturdays, or any official holiday in Saudi Arabia are considered registered on the first working day in Saudi Arabia following the date of the order.
Contact Us:
If you have any questions about the shipping and delivery policy, you can contact us at +966555195123 or support@noragardens.com
